2. WRITING TO THE PRISONER

Postal address of the ROUEN prison

With the first and last name of the person, specify the detainee number.

Monsieur XX YYY (detainee number)
Numéro d’écrou zzzzz
Maison d’arrêt de ROUEN
169 Boulevard de l’Europe Rouen cedex

You can possibly put a stamped envelope for the answer.
Mail can be checked

3. RESERVING A PARLOR

Booking the parlors :

It is possible to book a fortnight before the planned date of the parlor.
Appointments must be made at least 48 hours in advance.
On the appointment made by an adult visitor two other persons with a visiting permit may accompany him/her.

By internet on the Family Portal of the Rouen Remand Prison.

This service is accessible to any French person or person residing in France closely linked to the detainees and having the barcode for parlour appointments.
You can connect from a computer, a smartphone or a tablet via the internet link : https://www.penitentiaire.justice.fr/authentification.

With the supervisors when you come to the parlour

By telephone for the first parlor

When the use of the terminal is not possible (e.g. no badges yet) or for the first appointment

You can call 02 32 18 01 15 in the morning from 10am to 11.30am on Wednesday, Thursday and Friday or on Tuesday from 8.30am to 11am and 2.15pm to 4pm

Frequency of the parlors

A not convicted prisoner (not on trial) may have 3 parlors per week

A convicted (tried) prisoner may have 2 parlors per week.

Adult prisoners in disciplinary cells may have only one parlor during seven consecutive days. There are no restrictions for juvenile prisoners.

Precisions for the parlors

Time and place of arrival

You must go to the « Accueil des familles » (Rouen prison) at least 15 minutes before the time set for the Parlor.

A supervisor will come and make the call:
You will be checked in by presenting a valid identity document..

Personal belongings (telephone, money etc…) must be left in your car or deposited in a locker at your disposal (but be careful, limited number). You must bring a « trolley » token to close the locker.

Once the registration of all the families is completed, you will be taken to the parlors by the supervisor.

To enter

You’ll have to go through two checking doors like in an airport.

If you have been operated and have an implanted metal material (e.g. pin, plate with screws, pacemaker or insulin pump) remember to take a medical certificate and show it to the supervisor.

Duration of the parlors

The duration of the parlor is 45 minutes.
Double parlors may be granted on request from the detainee: in the event of a geographical distance of more than 250 km.
Children who are not accompanied by a person capable of supervising them cannot be left alone at the family welcome.

4. HOURS OF THE PARLOURS

ATTENTION !

The terminal indicates the time of the parlor, but you must be present when the supervisor calls you, i.e. 15 minutes earlier.

5. LINEN AND OBJECTS THAT MAY BE BROUGHT TO THE PRISONER

Laundry deposit during a parlor

Families visiting detainees are allowed to leave laundry when having a parlor.

To do so, they must place the linen in a bag (please note that suitcases and travel bags will be refused) with the surname, first name and detainee number of the detainee and the inventory sheet on which all the clothes and objects contained in the bag will be listed.

The number of objects and clothing is limited to avoid clutter in the cells. Any bag exceeding the limit will be refused. Only one large bag per week is allowed.
Caution! Sanitary conditions change very quickly, sometimes leading to a change in the contents of the laundry bag

Can be brought in:

See inventory sheet (composition of the bags admitted during a parlor)

• Clothing effects and towels
• Pair of new shoes (sneakers, slippers, town shoes) with proof of purchase. One pair per month
• Books, magazines, newspapers etc. Dictionary, training manual. Only with soft cover.
• Children’s drawings and writings Small non-metallic objects (maximum 15 cm) made by minors for their imprisoned parents
• Media: CDs, DVDs, video games with proof of purchase and in blister packs

With prior approval of the medical care unit and the administration:

• Small medical devices (glasses, hearing aids, etc.
• Small medical equipment (eyeglasses, dental, eye or hearing aids) subject to medical advice (medical certificate) and after authorization signed by the prison director.

After checks by the parlour service

You may hand in documents related to the life of the family (writings, drawings) directly during the visit.

Are strictly Prohibited

• – Navy blue or khaki clothing.
• – Camouflage outfits.
• – Hooded garments, hoods.
• – Clothing made of leather or imitation leather or latex
• – Clothing with provocative or outrageous inscriptions.
• – Clothing or footwear with metal structure. High chimney collar. Heavy padding
• – Towels longer than 1.30m
• – Writable or burned CDs or DVDs
• – Pillows, bed duvets, plaids, glass bottles, razors, etc.
• – Any product that can be got from the canteen (hygiene, newspapers)

It is strictly forbidden to bring food, drinks, telephone, money, cigarettes, medication or pharmaceutical products.
Necessary medicines or pharmaceutical products are delivered by the medical service
No « canteen » products are allowed (hygiene products, cigarettes, newspapers, etc.) No exceptions will be made for items listed in the canteen catalogues

Composition of the laundry bags authorized during visits to the parlors (inventory sheet) :

Download 1st sheet
Download 2nd sheet

2 novels or unbound paperbacks (softcover) per week –>

Magazines, books, dictionaries and training manuals are allowed if they are bound (soft cover)

3 CDs and 3-DVDs on sale in stores and whose visual support makes it possible to determine their origin (new CDs and DVDs in their original packaging with protective film) per week

Board games

For worship services, official prayer mat for 1 person, djellaba

Small, soft-covered worship books are allowed

When there is no visiting permit for the prisoner

Concerning the arrival of detainees, (for a period of 15 days after the detainee’s arrival).

ATTENTION: Sanitary conditions change very quickly, sometimes leading to a change in the contents of the laundry bag

Families can bring a laundry bag ** to the prison from Monday to Saturday from 8:00 am to 11:00 am and from 1:00 pm to 3:45 pm Only once per week

ATTENTION: The bag will only be picked up by a supervisor assigned to the parlour service (ring the bell at the main entrance of the prison)

**For the contents of the laundry bag see « composition of the laundry bag when coming to the parlour »
But if you wish you can add hygiene products (1 shower gel (less than 250ml plastic bottle), 1 shampoo (less than 250ml plastic bottle), toothpaste, manual toothbrush, hairbrush,

End of the Year Packages

For the festive season (over a period of one month), families have the possibility to bring food. Provided that the food is not in metal cans or glass containers, alcoholic or perishable (which cannot be kept at room temperature).

A circular is published every year specifying:

• The period
• The authorized weight and the number of possible packages
• Authorized foods and their method of packaging and presentation

6. SENDING MONEY TO THE PRISONER

It is strictly forbidden to send cash to a prisoner or to hand it over to him during a parlor. The detainee may not carry cash, check books or payment cards.
The detainee may receive money by bank transfer from his family, holders of a permanent visiting permit or persons authorized by the prison governor.

How to proceed:

Write a letter :

• The information concerning the prisoner: Name and first name + prisoner number + place of incarceration. (Name of the prison)
• Information about you: Your first and last names Your full address – street, postcode and town and possibly your telephone number
• Your date and place of birth
• Your family relationship, friendship with the incarcerated person (give all information that will convince of the merits of your request, especially when there is no family relationship).

Attachments :

• A copy of both sides of the applicant’s identity document (national identity card, passport, resident card, residence permit)
• A stamped envelope at the current rate with your name and address.

Check that all the documents are attached, otherwise your application will be rejected.
After agreement you can send money

For people with a bank account: :

Make a bank transfer using the document to be requested from the volunteers

For people who do not have a bank account: :

NICKEL » accounts can be opened in some tobacco shops.
For people of French nationality or of another country of the European Union:
Provide the national identity card of the country concerned.
For people « outside the European Union »:
Hold a residence permit authorizing them to work.
An opening fee (deposit and withdrawal) is required. Ask at the tobacconist’s in your town.

7. THE CANTINE

Purchasing

The inmate may make purchases from the institution’s « canteen ».

Many products can be purchased at the canteen:

• Foodstuffs
• Hygiene products
• Maintenance products
• Stationery
• Stamps
• Press
• Tobacco
• Glass ceramic cooking plates
• Pans
• HIFI
• RADIO
• Etc

Rental

He can also rent:

• A television

8. FOR INFORMATION

You’re worried after returning from a parlor

Because your relative has mentioned problems related to detention or seemed depressed:

Don’t hesitate to talk to the volunteer at the Family Welcome Office.

You can also: :

• Report it to the supervisor
• Report it to the SPIP penitentiary integration and probation service by calling : 02 35 58 99 10

Books that can help you

« Un de mes proches vient d’être incarcéré en Maison d’arrêt » :

« Un de mes proches vient d’être incarcéré en Centre de Détention ou en Centrale » –

This is the logbook of the family published by l’UFRAMA

How do you tell your children about the detention of a relative?

UFRAMA’s little illustrated books to read with your children deal with this subject.

« Tim et le mystère de la patte bleue » Pour les enfants de 3 à 7 ans
« Avoir un parent en prison : Zoé, Fred, Koffy et Anissa vont t’en parler » Pour les enfants de 7 à 11 ans
« Tim et le bracelet mystérieux » Pour parler aux enfants de la présence à la maison de leur parent sous surveillance électronique.
« Nina et le bracelet de papa » pour vous aider à aborder la question du bracelet électronique avec vos enfant

These books can be consulted at the Accueil des Familles or given free of charge: Ask the volunteers for them.

For your teenagers

There is an interactive site dedicated to them.

Keeping in touch with an incarcerated parent is possible. Ask your questions on www.gardecontact.fr You can access it through social media.

It includes 5 short videos but also questions and answers (Minimum age to come to the visiting room alone, parental authority, alternative to the visiting room, family house, etc.)
You are a teenager; you have an incarcerated parent, you ask yourself questions Ask them and a psychologist will answer you.

Do not hesitate to visit this site

Books in a foreign language

Children’s notebooks » for children with a parent in prison
Tim and the mystery of the blue paw.
English language version
German language version
Spanish language version
Italian language version
These booklets are given free of charge by the Accueil des Familles of the place of detention of your relative or by the UFRAMA (contact@uframa.org).

Local radio:

You can leave a message on the RCF radio via the Sunday phone show (from 12 to 12:45 on Sundays).

• Telephone : 04 72 38 20 23
• Mail : telephonedudimanche@rcf.fr